Our pieces may be affected by external factors, so you should follow the instructions below to keep them in perfect conditions.
Put on jewelry last when dressing. Don’t expose the pieces to water and/or humidity. Remove them before washing your face or hands.
Handle with care.
Don’t expose or allow contact with perfumes, lotions, hairspray or cosmetics as this may affect the color or luster.
Remove the pieces before going to sleep.
Store carefully to avoid tangling and scratching. Having contact with pieces of other materials may harm the jewelry, so store each piece separately.
When cleaning the pieces, use dry velvet cloths or a very soft brush to lightly clean each piece one piece at a time
Our items are designed to withstand the normal rigors of modern life, but keep in mind that they are still made from precious metals and delicate stones, so when not using them, keep the pieces inside the package they came in (bag, box, etc.).
For more information about items specifications, please contact our customer service staff at CustomerService@MohJewelry.com
Request a Repair
We are delighted to offer maintenance and repair services for our products. Our services include professional jewelry resizing, cleaning, polishing and repair. We also offer free maintenance of plating and fixing stones.
We accept products for servicing at our Moh Jewelry location. Get Directions
For other servicing questions, please send an email to CustomerService@MohJewelry.com and we will send you the instructions on where to send your repair as well as your repair form to be included with the piece! Please note, some damages/repairs may hold a small fee. Terms and conditions apply.